Refund policy

We want you to absolutely love your Paper Botanica prints. If for any reason you're not satisfied, we’re here to help.

Returns

You may request a return within 30 days of receiving your order.
To be eligible, your print must be unused, unframed, and in its original packaging.
Please keep your proof of purchase.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect.
We may request photos so we can resolve the issue quickly.
If approved, we will send a replacement or refund at no extra cost to you.

Non-Returnable Items

Custom or personalised orders
Digital downloads
Sale items

Refunds

Once your returned item is received and inspected, we’ll notify you of the outcome.
If approved, your refund will be processed to your original payment method within 10 business days.
Shipping costs are non-refundable unless your item arrived damaged or incorrect.